1. DIGITAL PRODUCT — WAIVER OF WITHDRAWALSpringr+ is a one-time purchase of digital content (source code) delivered instantly upon payment. In accordance with Article 16(m) of the EU Consumer Rights Directive (2011/83/EU) and equivalent consumer protection laws globally, by completing the purchase you expressly consent to the immediate performance of the contract and acknowledge that you thereby lose your statutory 14-day right of withdrawal. All sales are therefore considered final.

2. DISCRETIONARY REFUNDS

• Notwithstanding Section 1, we may grant a refund in the following limited circumstances:
• - The Service is materially defective in a way that prevents any reasonable use of the purchased components, and the defect is not resolved within a reasonable time after being reported.
• - Duplicate charge caused by a technical error.
• - Unauthorized purchase promptly reported to us in writing.
• Refund requests must be submitted within 14 days of the original purchase date. Refunds are issued to the original payment method and processed by Paddle.

3. HOW TO REQUEST A REFUNDContact us at support@springr.io with your Paddle transaction ID (found in your purchase receipt email) and a short description of your reason. We aim to reply within 5 business days. Refunds approved by Springr are executed by Paddle and typically settle to your payment method within 5–10 business days depending on your bank.

4. CHARGEBACKSPlease contact us before initiating a chargeback with your bank or card issuer. Unauthorized chargebacks or payment disputes result in immediate license revocation and termination of your account, as described in our Terms and Conditions.

5. PADDLE'S BUYER TERMSFor matters concerning the payment itself, invoicing, and tax, Paddle's Buyer Terms available at https://www.paddle.com/legal/checkout-buyer-terms apply. Paddle may, at its discretion, issue a refund independently in cases of proven fraud, technical duplicate charges, or regulatory obligation.